VMA’s — Missed Opportunity for Brands on Facebook

The VMA’s sparked quite an increase in Facebook activity last night. Many brands jumped into the conversation, like Target:

 

However, most brands did not. We constantly monitor people’s activity on Facebook, while also keeping an eye on the brands trying to battle for their attention. In the graph below, you’ll see the blue line (brands) did not keep up with the unusually high activity of Facebook users last night (red line).

Facebook Activity During VMAs

In the graph above you can see the blue line (brands activity on Facebook) quickly dwindle during the late evening. This is typical behavior for brands on Facebook for a Monday evening. This illustrates that the average brand did not have a strategy in place to take advantage of higher levels of activity.

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Pulse: Understand When Fans are Online and When the News Feed is Noisy

Social media managers traditionally rely on historical data to better analyze future success. Managers rely on historical data mostly because of the inability to get accurate and actionable data in real-time. What if social media managers could monitor the Facebook audience, how noisy their news feeds are, and how to best take advantage?

We’re thrilled to finally unveil a project we’ve been hard at work on: Pulse. Pulse evolves social media analytics from studying the past, to seeing how social is performing now—as it happens. Pulse monitors the following:

  • Audience Online
  • News Feed Noise
  • Audience Online : News Feed Noise Forecasts
  • Pod Activity
  • Brand Name Mentions
  • And more!

We’re leveraging a few key proprietary technologies to monitor activity across Facebook (USA), as it happens. With our technology, we’re able to identify total online activity while also benchmarking against historical averages to determine anomalies in user behavior. Paired with an effective Pod selection technique, brand managers now have the opportunity to assemble Pods that represent their fans’ competing pages in their news feed.

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